Privacy Policy
OperatingAcademy.com
Effective Date: Jan 01 2025
1. Introduction
Welcome to OperatingAcademy.com ("we," "our," "us"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Thinkific-based course website.
By accessing or using OperatingAcademy.com, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of personal information:
(a) Information You Provide Directly
When you register for an account, enroll in a course, or contact us, we collect personal details such as your name, email address, phone number, payment details, and billing address.
If you voluntarily submit course assignments, feedback, or participate in discussions, we may collect additional information related to your coursework.
(b) Information Collected Automatically
Log Data: When you visit OperatingAcademy.com, we automatically collect data such as your IP address, browser type, operating system, referral URLs, and device information.
Cookies and Tracking Technologies: We use cookies and similar tracking tools to enhance your user experience, analyze website traffic, and improve our services.
(c) Payment Information
All transactions are processed securely through Thinkific’s payment processors (Stripe, PayPal, etc.). We do not store credit card details on our servers.
3. How We Use Your Information
We use your personal information to:
Provide, operate, and improve our online courses and services.
Process your course enrollment and payments.
Send transactional emails related to your account and course progress.
Respond to inquiries, customer service requests, or technical support.
Analyze website usage and improve user experience.
Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
Third-party service providers who assist in website operation, payment processing, and analytics (e.g., Thinkific, Stripe, Google Analytics, and email marketing tools).
Legal authorities, if required by law, court order, or to protect our legal rights.
Business partners, in case of a merger, sale, or transfer of assets.
5. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. If you wish to delete your account or request data removal, contact us at [email protected].
6. Your Rights
As a resident of Ontario, Canada, you have rights under PIPEDA (Personal Information Protection and Electronic Documents Act), including:
The right to access and correct your personal data.
The right to withdraw consent for certain data uses.
The right to request deletion of your personal information.
To exercise these rights, please email [email protected].
7. Security Measures
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we encourage you to use strong passwords and keep login details confidential.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.
9. Children's Privacy
Our courses are not intended for individuals under 18 years old. We do not knowingly collect data from minors. If we learn that a minor has provided personal data, we will take steps to delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised "Effective Date." We encourage you to review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
OperatingAcademy.com
Toronto, Ontario, Canada
Email: [email protected]